Expert knowledge, practical advice, and the latest thinking on water, environment, and community.
Our most popular topics include understanding your water bill, learning about the financial support available to you, and discovering how smart meters can transform the way you use water. We also cover important environmental subjects such as protecting North East beaches for future generations, understanding storm overflows and the steps we are taking to address them, and building climate-resilient drainage systems for tomorrow.
For homeowners, our practical guides on what to do when you find a leak, maintaining your home plumbing, and saving water around the house are invaluable resources that can help you avoid costly repairs and reduce your environmental footprint. For businesses, we offer advice on water efficiency, commercial metering, and developer services to support your operations while protecting the environment.
Bookmark this page and check back regularly for new content. You can also follow us on social media for the latest updates, or contact our team directly if you have a question that our articles do not cover. At Northumbrian Water, we are always here to help.
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A Journey Worth UnderstandingEvery time you turn on your tap, fill a glass of water, or run a bath, you are at the end of a remarkable journey. The water that flows into your home has travelled throug...
Everyone Deserves Reliable SupportAt Northumbrian Water, we serve a diverse region with communities that range from bustling urban centres to remote rural villages. Among our 2.7 million customers are...
Climate Change Is Reshaping Our RainfallThe North East of England is already experiencing the effects of a changing climate. Summers are becoming drier and hotter, while winters are bringing more inte...
What Are Storm Overflows?Storm overflows are a feature of the UKβs combined sewer system β a network that carries both household wastewater and rainwater in the same pipes. During periods of heavy or ...
Spotting a Leak Early Can Save Water and MoneyWater leaks are one of the most common issues faced by households and communities across the North East. Whether it is a dripping tap in your kitchen, a d...
Our Coastline Deserves the BestThe North East of England is blessed with some of the most beautiful and dramatic coastline in the country. From the sweeping sands of Bamburgh and Druridge Bay to the r...
The Next Generation of Water MeteringWater metering has been a part of household life in the UK for decades, but the technology behind it is evolving rapidly. At Northumbrian Water, we are rolling out...
Why Reducing Your Water Usage MattersFor millions of households across the North East of England, the water bill is a regular outgoing that can sometimes feel difficult to control. At Northumbrian Wat...
Serving 2.7 million customers across the North East of England with reliable water and wastewater services. Pay your bill, check water quality, and find support.